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Service Coordinator

Department: Maintenance
Location: Bridgeton, MO
Shift: Monday-Friday, Day Shift
Job Type: Full Time

Job Summary

Provides administrative support with invoicing, work orders, POs, planning, equipment maintenance. Is main contact for customer support.

Essential Duties and Responsibilities

  • Updates VMRS/Task code on work orders and adds detailed comments, as appropriate.
  • Creates and maintains work orders ensuring all pertinent information is listed so the full scope of repairs is fully understood.
  • Manages PO Log to maintain outstanding debits.
  • Updates the shop planner, as needed.
  • Contact customers for PM services and schedules units for service.
  • Works with Licensing and Permitting for units in need.
  • Reviews and files all shop paperwork.
  • Maintains active files for all equipment.
  • Other duties as required.

Requirements

  • High school diploma or GED required
  • 1+ years administrative support
  • Strong organizational skills with great attention to detail
  • Excellent customer service and phone etiquette skills
  • Excellent communication skills, both verbal and written
  • Ability to project positive and friendly behaviors
  • Proficient in Word, Excel and the internet

 

 
 
 

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